Position

A Sales Specialist is responsible for maintaining an outstanding customer service and achieving sales goals.

Sales Specialists should master Dior product knowledge and sales techniques/selling ceremony steps. They embody the image of Dior by having stylish grooming, a positive and elegant attitude.

Main Responsibilities

• Ensure high level of customer satisfaction through excellent sales service.
• Assess customers needs and provide assistance and information on product features.
• Achieve monthly and annually sales target.
• Responsible on building relationships with customers through regular use of client book.
• Assist in floor moves, merchandising and display maintenance.
• Maintain an awareness of all promotions and advertisements.
• Participate in store meetings and training seminars.
• Maintain correspondence with a list of established clients and develop new clients.
  
  

Profile

• Bachelors degree/Diploma
• Minimum 2 years of working experience in retail industry; luxury industry is preferable.
• Pleasant and good grooming skills.
• Strong communication skills.
• Passionate with fashion and luxury retail industry.
• Outstanding customer service.
• Manage time wisely in a fast-paced environment.
• Physical ability to stand for extended periods.
• Flexibility with work varied hours/days, including nights, weekends, and holidays as needed.
• Willingness to adhere to all company policies, procedures, regulations, and standards.