Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Internal Firm Services - Other

Management Level
Associate

Job Description & Summary


To operate switchboard and handle reception area activities.
Serves as the first point of contact with the firm and the office for visitors and callers.
Handle all internal and external inquiries and carry out administrative activities of the front office.

Financial
▪ Adhere to the allocated budget for the administrative function of the office
Customer
▪ Greet visitors and make sure all callers and visitors are dealt with promptly, courteously and accurately
▪ Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.

Internal Process
▪ Operate the switchboard
▪ Screen and route incoming telephone calls, take messages, and answer incoming queries
▪ Maintain visitor and caller logs
▪ Receive deliveries and coordinate outside delivery/courier services with the help of Office administrators
▪ Answer queries from visitors and callers, and refers them to the appropriate person
▪ Perform general maintenance of the reception area
▪ Manage incoming and outgoing faxes (may be performed by Office Administrators in certain locations)
▪ Ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner (may be performed by Office Administrators in certain locations)
▪ Book meeting rooms and collaborative space and maintain tidiness (may be performed directly online in certain locations)
▪ Support office manager in events planning and organization
▪ Act in accordance with regulations
▪ Perform other administrative duties as required

Required Skills

Optional Skills

Desired Languages(If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date