Job Description

• Implement the Admin Support Function’s policies and procedures and comply with AAW’s other policies.
• Operate multi-line telephone system to answer incoming call, direct callers to appropriate personnel after determining the purpose of the call, and take adequate messages when required.
• Respond to any inquiries of callers, answer questions related to the company and provide callers with the required information.
• Maintain an updated extension list of all AAW employees in addition to a phone directory of clients that AAW contact on a regular basis.
• Ensure that guests are greeted and well-received, and are effectively guided to waiting rooms or offices.
• Deliver friendly and professional customer service to visitors, determine nature of business and announce visitors to appropriate personnel.
• Maintain a detailed log of visitor and guest entry / exit times and dates.
• Ensure that guests are greeted and well-received, and are effectively guided to meeting rooms or offices.
• Prepare for meetings and conferences by reserving and scheduling the meeting rooms prior to meeting commencement time.
• Receive, sort and distribute mail and facsimiles to the concerned employees, in addition to handling the outgoing mail and courier services.
• Provide word-processing and some secretarial support as well as receive, direct and relay fax messages.
• Prepare all reports as required by the Head of Admin Support.
• Perform ad-hoc and other duties related to the job as assigned by the Direct Manager.

Skills

• Bachelor Degree in Business Administration or related field.
• Minimum of 0 - 2 years of experience in the same or related field