We, at Ebrahim K. Kanoo, are looking for a female Receptionist for one of our Premium Car Showroom based in the Kingdom of Bahrain. Preference would be given for locals (Bahraini nationals), since Arabic language is mandatory requirement for the role.

Candidates who meet the position criteria can apply for the role attaching your updated CV with recent photograph.

Responsibilities:

• Welcome and greet walk-in /telephonic customers
• Access prospects or customers enquires
• Guide the prospects by connecting them to the concerned persons by phone or face to face
• Hand over catalogues to prospects upon request.
• Ensuring the prospects had been well attended by a sales person by asking him/ her that the sales person captured prospect information and his enquiries had been clarified.
• Capturing the prospects details while going out from the showroom.
• Entering the prospects data collected and task requested in the e business system.
• Attending VIP customers while entering to showroom and guide them personally to the Head department office secretary.
• Calling prospects randomly in order to audit that the prospects had been attended and provide reports accordingly
•  Forwarding any issues experienced to CRM officer / Sales Manager.
• Responding to incoming telephonic calls if the switch board is busy.
• Capturing prospects details during launches campaigns.
• Thanking the customers / prospects for visiting the showroom while going out from showroom.
• Ensuring reception desk is occupied and seat as well during business hours.
• Tidy and maintain the reception area.
• Keeping and maintaining a daily Showroom walk in traffic report.
• Receiving courier and mails and distribute it to the related staff.
• CRM Activities: Delivered vehicle follow up.
• Test Drive: arrange, Coordinate & execute test drive with customer.
• Monitor test drive vehicle up to Showroom Standard

Qualifications:

Diploma holder or Secondary School Certificate with excellent command in Arabic & English.