Executive - People & Performance
- Human Resources and Recruitment
- UAE
Job Description
About the job
Process Documentation Support
- Assist in the creation and maintenance of detailed process documentation for shift management activities and operational management of time & attendance system.
- Ensure documentation is accurate, up-to-date, and easily accessible to relevant stakeholders.
- Responsible for operational management of time & attendance system.
- Assist in the design and implementation of centralized approval workflows for shift assignments and changes.
- Ensure that approval processes are followed correctly and efficiently.
- Provide support to managers and supervisors in navigating approval workflows.
- Participate in regular audits of shift management processes to ensure compliance with internal policies and external regulations.
- Assist in preparing audit reports and documenting findings.
- FRAMEWORKS, BOUNDARIES, & DECISION-MAKING AUTHORITY:
- Ensure all shift management processes comply with internal policies and external regulations.
- Utilize approved tools and software for process documentation and automation.
- Recommend improvements to shift management processes to the Reporting Manager.
- Identify and report issues or discrepancies in shift management processes to relevant stakeholders.
- Communicate with stakeholders to resolve basic inquiries and provide support, escalating complex issues as necessary.
- QUALIFICATIONS & EXPERIENCE: Minimum Qualification
- Bachelor’s Degree of Business Administration, Operations Management, Human Resources, or a related field.
- Experience in an administrative or junior executive role, preferably within operations, HR, or process management.
- Basic knowledge of shift management practices, automation technologies, and regulatory compliance.
- COMPETENCY & SKILLS Behavioural & Technical Competencies
- Ability to manage multiple tasks and priorities.
- Should have attention to detail ensuring accuracy & compliance.
- Adjust to new technologies and processes effectively.
- Ability to create, maintain, and update detailed process documentation.
- Proficiency in relevant software and tools, such as HRIS, Microsoft Office, and process automation platforms.
- Knowledge and experience in using automation tools and software for shift management.
- Familiarity with audit processes and governance frameworks to ensure compliance with policies and regulations.
- Strong problem-solving and analytical skills.
- Attention to detail and strong organizational skills.
- Effective communication and interpersonal skills.